Smart Care Routing™
Guide patients through your network using AI chat technology
Clearstep Virtual Triage is fast and accurate
Help patients book the right care across your system based on their needs and preferences:
- Check symptoms with AI chat
- View options
- Compare prices
- Book online care
Our symptom checker is fast
Clearstep’s AI chat asks 10 fewer questions than the competition with NLP technology that understands free text.
Our triage is accurate
Clearstep’s algorithms are built from Schmitt Clinical Content. In a double-blind study, Clearstep’s triage accuracy was 95% compared to the judgement of ER doctors.
Clearstep Patient Services takes the burden off your call center
Leverage AI chat to automate administrative requests like:
- Bill pay
- Rx Refill
- Find a doc
- Find a location
- Schedule an appointment
- What's in-network for me?
Clearstep clinical journeys save lives
Support patients between and after appointments by digitizing follow up and monitoring workflows
Less than two weeks after the World Health Organization declared COVID-19 a pandemic, Clearstep and BayCare Health System launched a COVID-19 screener. The screener was used more than 10,000 times per day upon release, allowing BayCare to support patients and mitigate the spread of COVID-19 in its catchment area.