Smart Care Routing™

Guide patients through your network using AI chat technology

smart care routing

Clearstep Virtual Triage is fast and accurate

Help patients book the right care across your system based on their needs and preferences:

  1. Check symptoms with AI chat
  2. View options
  3. Compare prices
  4. Book online care
conversation flow

Our symptom checker is fast

Clearstep’s AI chat asks 10 fewer questions than the competition with NLP technology that understands free text.

Our triage is accurate

Clearstep’s algorithms are built from Schmitt Clinical Content. In a double-blind study, Clearstep’s triage accuracy was 95% compared to the judgement of ER doctors.

telemed prescription

Clearstep Patient Services takes the burden off your call center

Leverage AI chat to automate administrative requests like:

  • Bill pay
  • Rx Refill
  • Find a doc
  • Find a location
  • Schedule an appointment
  • What's in-network for me?
telemed phone

Clearstep clinical journeys save lives

Support patients between and after appointments by digitizing follow up and monitoring workflows

Speaker phone
"Emerging companies such as Clearstep are needed to continue the growth and success of the telemedicine field."
Tim Thompson
CIO, BayCare Health System
Case Study
Fighting COVID-19 with a major Florida health system

Less than two weeks after the World Health Organization declared COVID-19 a pandemic, Clearstep and BayCare Health System launched a COVID-19 screener. The screener was used more than 10,000 times per day upon release, allowing BayCare to support patients and mitigate the spread of COVID-19 in its catchment area.

BayCare COVID-19 screener