Enhance healthcare consumer engagement with clinical AI chat technology

Make it easy for patient consumers to self-navigate to the right care, in the right setting, in real-time.

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Explore Smart Care Routing™

Leading healthcare institutions trust Clearstep

COVID-19 Symptom Tracker from Clearstep Virtual Triage

Smart Care Routing™ is a personal healthcare assistant guiding patient consumers to the best next steps for care

Virtual Triage

Empower patient consumers to triage themselves to the right care and services.

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Patient Services

Automate key patient consumer touchpoints and reduce administrative burdens.

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Clinical Journeys

Streamline patient follow-ups and remote monitoring workflows.

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Who we work with

Health Systems

We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency.

Health Plans & Payers

We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care.

Digital Health Partners

We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.

Patients love Clearstep! Our Net Promoter Score is 4x above the industry average for healthcare

"Nice way to guide patients."

Net Promoter Score 9

"This is super helpful. I really liked this tool as I am never sure who I should make an appointment with when I have something other than a general checkup/physical."

Net Promoter Score 10

"This helps sooth a mama's brain from rushing their baby to ER in the late night hours"

Net Promoter Score 10

"I like it. I like it a lot. It's really helpful. This is a very good idea whoever came up with it. It's very good to be able to sit down and talk to somebody or text about symptoms that you're having because the body is something serious."

Net Promoter Score 10

"This is great. Specially when people like myself getting older getting pain and have questions but to scared to go to hospital or see a doctor. This is great. Thank you."

Net Promoter Score 10

"I found it quite accurate in the line of questioning. Like I was truly being cared for."

Net Promoter Score 10

Clearstep in the news

"The easy button for healthcare engagement"

A Healthcare Innovation webinar with Joel Nelson, Chief Transformation Office of Duly Health & Care and Adeel Malik, CEO of Clearstep

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"This system saved lives"

BayCare's Innovative Approach to Improve Patient Experience and Outcomes

A Health Leaders webinar with Dr. Alan Weiss, MD, Chief Medical Information Officer of BayCare Health and Bilal Naved, COO of Clearstep

“Clearstep’s Smart Care Routing helps patients connect with the most appropriate type of clinician”

Pushing the Boundaries of Virtual Care

Dr. Matthew Sakumoto, MD, Clinical Intelligence Lead of Clearstep

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Want To Learn More?

Send us a message to schedule a demo or learn more about Smart Care Routing™ from Clearstep.